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Application Development Intermediate

  • Mission

    Application Development Intermediate

    7 Modules

    7 Challenges

    8 hrs 20 mins

    Visible to all users
  • Take the next step in your journey towards mastering Application Development.

    Note: The example applications and challenge applications in this mission...

Email Bots for Pega Customer Service

Pega Voice AI

  • Mission

    Pega Voice AI

    7 Modules

    2 hrs 25 mins

    Pega Customer Service 8.7 Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Activities

Activities and automations

  • Module

    Activities and automations

    3 Topics

    35 mins

    Pega Platform 8.8 Visible to all users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...

Application migration

Application rulesets

Application versioning

Background processing

Circumstancing case processing

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