Search
Importing customer data from a CSV
-
Challenge
Importing customer data from a CSV
2 Tasks
10 mins
-
U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Linking Cases and Case Types in Constellation applications
-
Challenge
Linking Cases and Case Types in Constellation applications
4 Tasks
35 mins
Pega Platform '23 -
During the application design phase, the business stakeholders for Sweet Life determined the need to establish relationships between Cases. For...
Localizing a UI form
-
Challenge
Localizing a UI form
3 Tasks
45 mins
-
GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.
Use the Localization wizard to localize the New vendor...
Populating sample data using Monte Carlo data sets
-
Challenge
Populating sample data using Monte Carlo data sets
5 Tasks
20 mins
-
The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...
Reviewing log files
-
Challenge
Reviewing log files
1 Task
15 mins
-
Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
Routing email based on content
-
Challenge
Routing email based on content
4 Tasks
15 mins
-
U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...
Running Pega Customer Decision Hub setup wizard
-
Challenge
Running Pega Customer Decision Hub setup wizard
4 Tasks
45 mins
-
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Setting up data ingestion
-
Challenge
Setting up data ingestion
7 Tasks
40 mins
-
The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Suggesting a reply based on email content
-
Challenge
Suggesting a reply based on email content
4 Tasks
15 mins
-
Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Training the email bot to understand topics
-
Challenge
Training the email bot to understand topics
1 Task
15 mins
-
U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...