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Accessing sourced data in a Case

Application data manipulation

Application data manipulation in Dev Studio

  • Module

    Application data manipulation in Dev Studio

    2 Topics

    25 mins

    Visible to: All users
  • Configure Data Transforms in Dev Studio to initialize or manipulate data for ease of application development and maintenance.

Building a Data Model for Business Architects

Capturing and presenting data

Content administration

  • Module

    Content administration

    10 Topics

    1 hr 45 mins

    Visible to: All users
  • Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Creating a data relationship

Creating and setting application variables

Creating and testing personas

  • Module

    Creating and testing personas

    2 Topics

    15 mins

    Visible to: All users
  • Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Creating Data Objects

  • Module

    Creating Data Objects

    3 Topics

    30 mins

    Visible to: All users
  • Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

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