As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...

Learn how to configure delivery options for a mobile app for a Pega Platform™ application.

Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...

• What is the Security Checklist?
• How do I access the Security Checklist?
• How to use the Security Checklist?/What is the purpose?
• What happens if I...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...

Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...