During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...

Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.

Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...

Certain data, such as postal codes or identification numbers, may need to match a specific pattern of characters. To test data values against a...