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Accessing sourced data in a case
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Module
Accessing sourced data in a case
5 Topics
1 hr 5 mins
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Configure the structure and refresh strategies for data pages to optimize the retrieving, refreshing, and persistence of data for case processing.
Accessibility foundations
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Module
Accessibility foundations
4 Topics
50 mins
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Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.
For Dragon Naturally Speaking users, leverage...
Accessibility in your project plan
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Module
Accessibility in your project plan
5 Topics
1 hr 5 mins
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Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Topics
25 mins
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Design reports to analyze case data and provide insight into processes and workflows.
Enabling accessibility features in applications
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Module
Enabling accessibility features in applications
1 Topic
20 mins
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In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Activities
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Module
Activities
2 Topics
25 mins
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Activities and automations
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Module
Activities and automations
3 Topics
35 mins
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...
Adapters
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Module
Adapters
5 Topics
30 mins
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There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
Adding an external data source to a data type
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Module
Adding an external data source to a data type
2 Topics
30 mins
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Configure data types based on external data models to simplify integration with external systems.
Adding optional actions to a workflow
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Module
Adding optional actions to a workflow
1 Topic
15 mins
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Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.