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Business Architect
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Mission
Business Architect
15 Modules
20 Challenges
1 day 3 hrs 30 mins
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Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Displaying data with Constellation for Business Architects
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Module
Displaying data with Constellation for Business Architects
5 Topics
1 hr 5 mins
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As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
Building a Data Model for Business Architects
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Module
Building a Data Model for Business Architects
6 Topics
1 hr 35 mins
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As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Managing data values for Business Architects
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Module
Managing data values for Business Architects
5 Topics
1 hr 15 mins
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As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Pega positioning for Business Architects
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Module
Pega positioning for Business Architects
7 Topics
1 hr 40 mins
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Monitoring your contact center with Insights
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Module
Monitoring your contact center with Insights
2 Topics
15 mins
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega Voice AI introduction
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Module
Pega Voice AI introduction
2 Topics
25 mins
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Constructing Views in Constellation for BAs
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Challenge
Constructing Views in Constellation for BAs
6 Tasks
40 mins
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For users to interact with the GoGoRoad application, a user interface (UI) must be created. Highlighting the advantages of Constellation during both...
Manipulating application data for BAs
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Challenge
Manipulating application data for BAs
2 Tasks
20 mins
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In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:
- Before a Service Case is resolved, the system must copy...
Validating data against business logic for BAs
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Challenge
Validating data against business logic for BAs
1 Task
10 mins
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With GoGoRoad, customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card...