In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...

Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

Developers must understand the client's implemented environment to determine the best course of action when creating a robotic solution. Knowing the...

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...

Learn how to use web services to expose application functionality and how to use Pega API so that your Pega Platform™ application can integrate with...

Certain data, such as postal codes or identification numbers, may need to match a specific pattern of characters. To test data values against a...