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Service requests
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Module
Service requests
9 Topics
50 mins
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This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Team application development
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Module
Team application development
1 Topic
20 mins
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Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.
Tools for debugging Constellation applications
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Module
Tools for debugging Constellation applications
2 Topics
35 mins
Pega Platform '23 -
Examine the tools that are available to assist in debugging Constellation applications.
Blending Traditional UI and Constellation
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Challenge
Blending Traditional UI and Constellation
5 Tasks
30 mins
Pega Platform '23 -
The Tell Us More application and Instance Case Type is not Sweet Life's first project with Pega Platform™. They have a Create Product Case Type and a...
Configuring application Rulesets
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Challenge
Configuring application Rulesets
1 Task
20 mins
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The Human Resources (HR) department requests the ability to update Rules that describe department and company policies in the HRApps application. Add...
Configuring Case locking
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Challenge
Configuring Case locking
1 Task
10 mins
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At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Configuring Flow Action post-processing
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Challenge
Configuring Flow Action post-processing
2 Tasks
20 mins
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Currently, the Candidate Case Type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the Case at the...
Configuring parallel processing
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Challenge
Configuring parallel processing
4 Tasks
20 mins
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At TGB, candidates for an open position are interviewed by multiple team members. The existing interview Process in the HRApps application only allows...
Configuring security policies
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Challenge
Configuring security policies
2 Tasks
5 mins
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GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
Creating a new service request
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Challenge
Creating a new service request
4 Tasks
10 mins
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U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...