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5 hrs 55 mins
Continue learning about case management using Pega Platform™.
Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
Continue learning about data and integration using Pega Platform™.
2 hrs 40 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
3 hrs 35 mins
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
36 hrs 35 mins
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
1 hr 30 mins
Passing Score: 70%
The Pega Certified Senior System Architect (PCSSA) certification validates the ability to use Pega to design and build for reusability across multiple...
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