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5 hrs 55 mins
Continue learning about case management using Pega Platform™.
Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
Continue learning about data and integration using Pega Platform™.
2 hrs 40 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
3 hrs 35 mins
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
36 hrs 30 mins
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.
Configure data types based on external data models to simplify integration with external systems.
Utilize the DevOps, reuse, automation, and collaboration capabilities to get the most out of App Factory.
Learn about the repeatable application life cycle enabled by App Factory and how to extend and configure the life cycle based on the needs of your...
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