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Preparation for 1:1 Customer Engagement Implementation

  • Mission

    Preparation for 1:1 Customer Engagement Implementation

    2 Modules

    7 Challenges

    5 hrs 5 mins

    Pega Customer Decision Hub 8.7 Visible to all users
  • Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...

Enabling accessibility features in applications

Localizing application content

Case view configuration with Pega Cosmos design system

  • Module

    Case view configuration with Pega Cosmos design system

    4 Topics

    1 hr 5 mins

    Pega Platform 8.5 Visible to all users
  • In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...

Configuring new case creation

  • Module

    Configuring new case creation

    2 Topics

    35 mins

    Pega Platform 8.5 Visible to all users
  • Pega Cosmos design system introduces a new end-user experience for the case creation form. You also learn how to customize the layout and behavior of...

Pega Web Mashup

Reviewing log files

UI best practices

  • Module

    UI best practices

    5 Topics

    40 mins

    Pega Platform 8.5 Visible to all users
  • In this module, you see a summary of Pega Infinity™ UI best practices and access a front-end developer code review checklist.

User portals

  • Module

    User portals

    4 Topics

    35 mins

    Pega Platform 8.2 Visible to all users
  • User portals provide application users with the tools and options needed to work with a Pega Platform™ application. Each portal is tailored to a...

Utility widgets in the case utility panel

  • Module

    Utility widgets in the case utility panel

    2 Topics

    25 mins

    Pega Platform 8.5 Visible to all users
  • When viewing a case, the expandable/collapsible utility pane includes several out-of-the-box widgets, such as Files & Documents, Followers...

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