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Customer Service Low-code Developer

2 Missions

7 Modules

7 Challenges

8 hrs 50 mins

Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...


Email bots for Pega Customer Service

4 Modules

3 Challenges

2 hrs 40 mins

Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...


Robotic Solution Development for Citrix

3 Modules

3 Challenges

3 hrs 35 mins

Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...


Senior System Architect

33 Modules

35 Challenges

43 hrs 55 mins

The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

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