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Case Management Intermediate
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Mission
Case Management Intermediate
5 Modules
5 Challenges
5 hrs 15 mins
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Continue learning about case management using Pega Platform™.
Note: The example applications and challenge applications in this mission are built on Theme...
Application Development Intermediate
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Mission
Application Development Intermediate
7 Modules
7 Challenges
8 hrs 20 mins
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Take the next step in your journey towards mastering Application Development.
Note: The example applications and challenge applications in this mission are...
Data and Integration Intermediate
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Mission
Data and Integration Intermediate
6 Modules
7 Challenges
5 hrs 55 mins
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Continue learning about data and integration using Pega Platform™.
Note: The example applications and challenge applications in this mission are built on...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Challenges
2 hrs 35 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Use Case - Data mapping workshop
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Challenge
Use Case - Data mapping workshop
2 Tasks
5 mins
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The project is about to commence, and U+ Comms needs to confirm whether the communications framework is compatible with its existing data model.
As...
Certified Pega Senior System Architect
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Certification Exam
Certified Pega Senior System Architect
60 Questions
1 hr 30 mins
Passing Score: 70%
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The Certified Pega Senior System Architect version 8.8 certification validates the ability to use Pega to design and build for reusability across...
Use Case - Defining the starting population
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Challenge
Use Case - Defining the starting population
2 Tasks
10 mins
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In the initial phase of the project, U+ Comms will run the one-to-one outbound schedule to send outbound SMS messages to subscriptions.
Create a new...
Use Case - Importing data from a CSV file
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Challenge
Use Case - Importing data from a CSV file
2 Tasks
15 mins
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The U+ Comms data warehouse team was unable to complete the data integration for the product holding data of subscription on time. The business team...
Use Case - Installing the Behavioral Data accelerator component
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Challenge
Use Case - Installing the Behavioral Data accelerator component
2 Tasks
10 mins
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The U+ Comms business team wants to use the web activity data of its subscribers to improve the accuracy of its adaptive models in Pega Customer...
Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Missions
10 Modules
10 Challenges
13 hrs 40 mins
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...