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24.1 Release notes
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Modul
24.1 Release notes
2 Themen
25 Min.
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinityâ„¢ '24.1 release. Learn about the Pega GenAIâ„¢ features...
Accelerating application building with Pega GenAI Blueprint
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Modul
Accelerating application building with Pega GenAI Blueprint
3 Themen
20 Min.
Pega Platform '24.1 -
Learn how Pega GenAIâ„¢ Blueprint aims to change business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...
Accelerating revenue through channel partners
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Modul
Accelerating revenue through channel partners
3 Themen
20 Min.
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Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...
Accessing sourced data in a Case
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Modul
Accessing sourced data in a Case
5 Themen
1 Std. 5 Min.
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Configure the structure and refresh strategies for Data Pages to optimize the retrieving, refreshing, and persistence of data for Case processing.
Accessibility foundations
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Modul
Accessibility foundations
4 Themen
50 Min.
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Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.
For Dragon Naturally Speaking users, leverage...
Accessibility in your project plan
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Modul
Accessibility in your project plan
5 Themen
1 Std. 5 Min.
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Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Supporting agents with help content
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Modul
Supporting agents with help content
5 Themen
30 Min.
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Learn how to create help content using Pega Knowledgeâ„¢. The help content is available to all customer service agents and can be directly associated...
Achieving better results with Pega Sales Coach
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Modul
Achieving better results with Pega Sales Coach
1 Thema
10 Min.
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Pega Sales Coachâ„¢ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Gaining insight into business efficiency
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Modul
Gaining insight into business efficiency
2 Themen
25 Min.
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Design reports to analyze Case data and provide insight into processes and workflows.
Enabling accessibility features in applications
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Modul
Enabling accessibility features in applications
1 Thema
20 Min.
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In Pega Platformâ„¢ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...