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Case Management
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Modul
Case Management
11 Themen
1 Std. 35 Min.
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Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.
Pausing and resuming Case processing
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Modul
Pausing and resuming Case processing
1 Thema
15 Min.
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Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Collaboration with users
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Modul
Collaboration with users
1 Thema
20 Min.
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Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.
Components
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Modul
Components
7 Themen
47 Min.
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Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...
Designing an approval Process
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Modul
Designing an approval Process
1 Thema
15 Min.
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To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.
Out-of-the-box configurations
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Modul
Out-of-the-box configurations
7 Themen
49 Min.
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Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...
Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren
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Modul
Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren
2 Themen
20 Min.
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Modellieren Sie die Genehmigungsverarbeitung unter Berücksichtigung einer Berichtshierarchie. So können Sie ein Modell der Genehmigungen durch das...
Content administration
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Modul
Content administration
10 Themen
1 Std. 45 Min.
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Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating a child Case
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Modul
Creating a child Case
1 Thema
15 Min.
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Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Creating and testing personas
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Modul
Creating and testing personas
2 Themen
15 Min.
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Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...