Search
Accessibility Essentials
-
Mission
Accessibility Essentials
5 Module
5 Std. 35 Min.
-
According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...
Pega Voice AI
-
Mission
Pega Voice AI
7 Module
2 Std. 25 Min.
-
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
User Experience Foundation
-
Mission
User Experience Foundation
11 Module
10 Challenges
7 Std. 20 Min.
-
Begin your journey to learn about Pega’s User Experience capability.
Configuring UI elements
-
Modul
Configuring UI elements
2 Themen
20 Min.
-
Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.
Configuring a dashboard
-
Modul
Configuring a dashboard
1 Thema
15 Min.
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring Portal content
-
Modul
Configuring Portal content
2 Themen
20 Min.
-
Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.
Customizing the appearance of a form
-
Modul
Customizing the appearance of a form
4 Themen
40 Min.
-
Organize information for end-users by using layouts and controls for easy navigation through forms.
Displaying list data in Views
-
Modul
Displaying list data in Views
1 Thema
15 Min.
-
Both table layouts and Repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.
Enabling accessibility features in applications
-
Modul
Enabling accessibility features in applications
1 Thema
20 Min.
-
In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Form autofill
-
Modul
Form autofill
3 Themen
20 Min.
-
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...