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Business Architect
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Mission
Business Architect
15 Module
20 Challenges
1 day 3 Std. 30 Min.
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Begin your journey as a business architect with Pega Platformâ„¢ by learning the capabilities of App Studio to develop applications on Pega Platform...
Pega Customer Service Case Management Edition
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Mission
Pega Customer Service Case Management Edition
2 Module
3 Challenges
1 Std. 30 Min.
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Serviceâ„¢ Case Management Edition allows you to utilize the Pega Platformâ„¢ case management capabilities in...
Pega Digital Messaging
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Mission
Pega Digital Messaging
8 Module
7 Challenges
5 Std. 40 Min.
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Process AI Essentials
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Mission
Pega Process AI Essentials
4 Module
3 Challenges
3 Std. 5 Min.
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Assigning and completing work for Business Architects
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Modul
Assigning and completing work for Business Architects
4 Themen
1 Std.
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As a Pega Business Architect, understanding the Pega Platformâ„¢ features that transform workflows by automating the process of assigning and completing...
Case Life Cycle design for Business Architects
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Modul
Case Life Cycle design for Business Architects
6 Themen
1 Std. 15 Min.
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As a Pega Business Architect, understanding how you transform business process with Pega Platformâ„¢ applications begins with designing the Case Life...
Controlling Case workflow for Business Architects
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Modul
Controlling Case workflow for Business Architects
6 Themen
1 Std. 25 Min.
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As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Digital messaging
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Modul
Digital messaging
3 Themen
25 Min.
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Implementing and deploying Pega Care Management
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Modul
Implementing and deploying Pega Care Management
6 Themen
55 Min.
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Managementâ„¢ application.
Managing application access for Business Architects
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Modul
Managing application access for Business Architects
2 Themen
30 Min.
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User management is fundamental to the successful implementation of a Pega Platformâ„¢ application.  Â
As a Pega Business Architect, in order to...