Módulo

Completing work on time

Archived

2 Temas

25 minutos

Visible to: All users

Principiante

Pega Platform 8.6

Case Management

Inglés

Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.

Después de completar este módulo, podrá hacer lo siguiente:

Identify how goals and deadlines establish expectations for completing work

Identify the elements of a goal and deadline interval

Configure goals and deadlines to increase the urgency of work

Configure escalation behavior for goals and deadlines

Low-Code App Builder v3

Case Management Foundation v2

Service-Level Agreements

10 minutos

Additional tasks for setting goals and deadlines

10 minutos

Cuestionario del módulo

5 minutos

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