The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...

As part of each candidate case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...

Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...

Front Stage is considering using OpenID Connect to authenticate Operators.

Design and implement an OpenID Connect as a proof of concept.

Pega now...

For Phase 2 of the application, a basic organizational structure for MyTown must be set up within Pega Robot Manager™. The structure allows users to...

At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types by using a Pega Robot Manager™ application. As an...