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Predicting fraud
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Módulo
Predicting fraud
1 Tema
15 minutos
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Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Predicting missing the Service-Level Agreement
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Módulo
Predicting missing the Service-Level Agreement
1 Tema
10 minutos
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Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Presenting suggestions for agents
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Módulo
Presenting suggestions for agents
4 Temas
35 minutos
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Quality visualization for a Pega Platform application
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Módulo
Quality visualization for a Pega Platform application
3 Temas
25 minutos
All Products -
This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...
Testing practices for Pega applications
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Módulo
Testing practices for Pega applications
4 Temas
41 minutos
All Products -
This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...
Testing your application
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Módulo
Testing your application
6 Temas
1 h 5 minutos
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Conduct unit testing on Rules to ensure application configurations behave as expected and leverage scenario tests to perform testing based on real...
The Deployment Manager pipeline
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Módulo
The Deployment Manager pipeline
5 Temas
38 minutos
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This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...
Working with a deployment pipeline
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Módulo
Working with a deployment pipeline
6 Temas
39 minutos
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In this module, learn how to create and edit a deployment pipeline. You also learn how to configure an application task and resolve intermediate...
Working with the Merge pipeline
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Módulo
Working with the Merge pipeline
5 Temas
34 minutos
All Products -
In this module, you will learn how to perform the following tasks:
- Create and edit a Merge pipeline
- Work with a branch, and then submit the branch...
Configuring a dashboard
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Reto
Configuring a dashboard
2 Tareas
30 minutos
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Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...