Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.

Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...

Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.

Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.

To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.

Modellieren Sie die Genehmigungsverarbeitung unter Berücksichtigung einer Berichtshierarchie. So können Sie ein Modell der Genehmigungen durch das...

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...