Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...

In Pega Platform™, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...

Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...

In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...