As a Case progresses toward resolution, users often need to review information that was previously entered or referenced earlier in the Case Life...

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across service...

A Banking company requires its customer service representatives to manually confirm accounts payments or debits from the BankerInsight application...

MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that Service requests and...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate Cases...

Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...

The testing team receives a timeout error when testing the login automation using incorrect credentials. To better inform the user and display a user...