Search
Authenticating customers using Digital Messaging
-
Módulo
Authenticating customers using Digital Messaging
2 Temas
20 minutos
-
Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Automating workflow decisions
-
Módulo
Automating workflow decisions
1 Tema
15 minutos
-
Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation shapes in the Case Life Cycle
-
Módulo
Automation shapes in the Case Life Cycle
1 Tema
20 minutos
-
Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...
Background processing
-
Módulo
Background processing
4 Temas
50 minutos
-
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Building a Data Model for Business Architects
-
Módulo
Building a Data Model for Business Architects
6 Temas
1 h 35 minutos
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Calculating fields using Decision tables
-
Módulo
Calculating fields using Decision tables
1 Tema
25 minutos
-
In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...
Capturing and presenting data
-
Módulo
Capturing and presenting data
3 Temas
45 minutos
-
Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Case Life Cycle design for Business Architects
-
Módulo
Case Life Cycle design for Business Architects
6 Temas
1 h 15 minutos
-
As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Circumstancing Case processing
-
Módulo
Circumstancing Case processing
4 Temas
50 minutos
-
Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.
Collaboration with users
-
Módulo
Collaboration with users
1 Tema
20 minutos
-
Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.