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Sending emails during Case processing
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Módulo
Sending emails during Case processing
1 Tema
15 minutos
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Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
eBusiness Services
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Módulo
eBusiness Services
4 Temas
40 minutos
Pega Client Lifecycle Management for Financial Services 8.8 -
The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...
Enhanced interrogation options
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Módulo
Enhanced interrogation options
6 Temas
45 minutos
Pega Robotic Automation 22.1 -
To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...
Enriching data with third party providers
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Módulo
Enriching data with third party providers
2 Temas
20 minutos
Pega Client Lifecycle Management for Financial Services 8.8 -
Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...
Error resolution and troubleshooting
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Módulo
Error resolution and troubleshooting
4 Temas
30 minutos
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Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...
Escalating late work
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Módulo
Escalating late work
1 Tema
10 minutos
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Establishing the robotic infrastructure
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Módulo
Establishing the robotic infrastructure
4 Temas
35 minutos
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A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...
Simulating an external data source
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Módulo
Simulating an external data source
1 Tema
25 minutos
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During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...
Field values
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Módulo
Field values
1 Tema
15 minutos
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Skipping a Process or a Stage
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Módulo
Skipping a Process or a Stage
1 Tema
10 minutos
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Skip Processes and entire Stages that are unnecessary in certain situations so that Cases can process with increased efficiency and flexibility.