Search
Constellation Adoption
-
Misión
Constellation Adoption
5 Módulos
11 Retos
12 horas 10 minutos
Pega Platform '23 -
Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note: This...
Pega Email Bot Foundation
-
Misión
Pega Email Bot Foundation
4 Módulos
5 Retos
4 horas 25 minutos
-
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Senior System Architect
-
Misión
Senior System Architect
3 Misiones
11 Módulos
11 Retos
1 day 8 horas 55 minutos
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Application essentials
-
Módulo
Application essentials
4 Temas
40 minutos
-
Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
...
Building a Data Model for Business Architects
-
Módulo
Building a Data Model for Business Architects
6 Temas
1 h 35 minutos
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Building the customer analytical data model
-
Módulo
Building the customer analytical data model
9 Temas
1 h 55 minutos
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
Módulo
Building the Customer Insights Cache
9 Temas
1 h 45 minutos
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Creating a case from email
-
Módulo
Creating a case from email
2 Temas
20 minutos
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Debugging system performance
-
Módulo
Debugging system performance
3 Temas
1 h
-
Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Email bot cases and responses
-
Módulo
Email bot cases and responses
2 Temas
25 minutos
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...