According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...

Begin your journey to learn about Pega’s User Experience capability.

Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.

Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.

Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...

Organize information for end-users by using layouts and controls for easy navigation through forms.

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...