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Configuring UI elements
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Módulo
Configuring UI elements
2 Temas
20 minutos
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Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.
Configuring a dashboard
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Módulo
Configuring a dashboard
1 Tema
15 minutos
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring Portal content
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Módulo
Configuring Portal content
2 Temas
20 minutos
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Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.
Configuring common phrases for agents
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Módulo
Configuring common phrases for agents
1 Tema
10 minutos
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Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating Data Objects
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Módulo
Creating Data Objects
3 Temas
30 minutos
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Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Customizing the appearance of a form
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Módulo
Customizing the appearance of a form
4 Temas
40 minutos
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Organize information for end-users by using layouts and controls for easy navigation through forms.
Customizing the customer service user interface
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Módulo
Customizing the customer service user interface
2 Temas
15 minutos
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Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
The Discover phase and your MLP
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Módulo
The Discover phase and your MLP
12 Temas
1 h 55 minutos
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Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
Displaying list data in Views
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Módulo
Displaying list data in Views
1 Tema
15 minutos
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Both table layouts and Repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.
Pega Express introduction
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Módulo
Pega Express introduction
3 Temas
20 minutos
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Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...