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Case Management Intermediate

  • Mission

    Case Management Intermediate

    5 Modules

    5 Challenges

    6 hrs 5 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

Barrierefreie Funktionen in Anwendungen aktivieren

Activities

  • Module

    Activities

    3 Topics

    40 mins

    Visible to all users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.

Anwendungsinhalt lokalisieren

Approving cases with an authority matrix

  • Module

    Approving cases with an authority matrix

    2 Topics

    25 mins

    Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Automating actions when a property value changes

  • Module

    Automating actions when a property value changes

    2 Topics

    20 mins

    Visible to all users
  • Automate actions whenever the value of a property changes to implement more sophisticated case automations.

Background processing

  • Module

    Background processing

    10 Topics

    1 hr 5 mins

    Visible to all users
  • Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Students...

Case view configuration with Pega Cosmos design system

  • Module

    Case view configuration with Pega Cosmos design system

    4 Topics

    1 hr 5 mins

    Visible to all users
  • In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...

Kaskadierende Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

Conduct usability testing

  • Module

    Conduct usability testing

    3 Topics

    20 mins

    Visible to all users
  • Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...

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