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Pega Email Bot configuration

  • Module

    Pega Email Bot configuration

    3 Rubriques

    45 mins

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

Designing a mobile app experience

UI für eine mobile App entwerfen

Configuring intelligent routing

  • Défi

    Configuring intelligent routing

    2 Tâches

    10 mins

    Visible to: All users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • Défi

    Configuring the Email Manager portal

    3 Tâches

    15 mins

    Visible to: All users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating a Pega Email Bot

Creating an email account

  • Défi

    Creating an email account

    1 Tâche

    10 mins

    Visible to: All users
  • The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...

Training the email bot to understand topics

  • Défi

    Training the email bot to understand topics

    1 Tâche

    15 mins

    Visible to: All users
  • U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...

Cloud Engineering & Administration

  • Instructor Led Training

    Cloud Engineering & Administration

    5 days

    Pega Infinity Pega Flex learning combines Pega Academy’s self-paced content with scheduled instructor-led training (ILT) and faster time-to-value options. Visible to: All users
  • Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

    L...

DevOps

  • Instructor Led Training

    DevOps

    2 days

    Pega Diagnostic Center Visible to: All users
  • Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

    D...

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