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Pega positioning for Business Architects
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Module
Pega positioning for Business Architects
7 Rubriques
1h 40 mins
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega Support
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Module
Pega Support
2 Rubriques
25 mins
Pega Cloud for Government -
Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...
Pega UX solution advantages
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Module
Pega UX solution advantages
7 Rubriques
1h 30 mins
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
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Module
Pega UX solutions
4 Rubriques
1h
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Security Checklist awareness
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Module
Security Checklist awareness
1 Rubrique
20 mins
Platform -
- What is the Security Checklist?
- How do I access the Security Checklist?
- How to use the Security Checklist?/What is the purpose?
- What happens if I...
Tracking and auditing changes to data
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Module
Tracking and auditing changes to data
1 Rubrique
15 mins
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Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
Adding dynamic functionality to a button
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Défi
Adding dynamic functionality to a button
2 Tâches
10 mins
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Adding fields to Views
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Défi
Adding fields to Views
4 Tâches
20 mins
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Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...
Auditing changes to the value of fields
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Défi
Auditing changes to the value of fields
1 Tâche
5 mins
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HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...
Configuring a Case suggestion
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Défi
Configuring a Case suggestion
5 Tâches
15 mins
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Customers of U+ Bank initiate a chat session with a live CSR and request to change their home address. The expected outcome is that Messaging AI...