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Looking for instructor-led training?
5 heures 44 mins
Learn how to use DevOps to reduce the time to market for new features without compromising quality or end-user experience. With DevOps, as with Pega...
2 heures 25 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...
Create scenario tests to perform testing based on real-world use cases. Scenario tests incorporate multiple rules, testing how these rules work...
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
This module outlines the concepts, importance, and the implementation of DevOps practices.
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
In this module, you learn about the following aspects of Deployment Manager:
In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Get familiar with the benefits and best practices of patch releases in Pega Platform™ to effectively adopt the patch release process and reduce hotfix...
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