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Application Development Intermediate

Email Bots for Pega Customer Service

Modular Enterprise Reuse Foundation

  • Mission

    Modular Enterprise Reuse Foundation

    4 Modules

    2 heures 25 mins

    Visible to: All users
  • This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

Pega Digital Messaging

Pega Email Bot Foundation

Pega Process AI Essentials

Configuring chat queues and routing

  • Module

    Configuring chat queues and routing

    5 Rubriques

    40 mins

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

Creating a Rule

Creating a case from email

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