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Application Development Intermediate
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ミッション
Application Development Intermediate
7 モジュール
7 チャレンジ
8 時間 20 分
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Take the next step in your journey towards mastering Application Development.
補足: The example applications and challenge applications in this mission...
Email Bots for Pega Customer Service
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ミッション
Email Bots for Pega Customer Service
4 モジュール
3 チャレンジ
2 時間 35 分
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Digital Messaging
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ミッション
Pega Digital Messaging
7 モジュール
5 チャレンジ
3 時間 54 分
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Preparation for 1:1 Customer Engagement Implementation
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ミッション
Preparation for 1:1 Customer Engagement Implementation
3 モジュール
10 チャレンジ
6 時間 50 分
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Activities
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モジュール
Activities
2 トピック
25 分
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Activities and automations
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モジュール
Activities and automations
3 トピック
35 分
Pega Platform 8.8 -
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...
Background processing
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モジュール
Background processing
4 トピック
50 分
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Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Building the customer analytical data model
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モジュール
Building the customer analytical data model
9 トピック
1時間 55 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Circumstancing case processing
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モジュール
Circumstancing case processing
4 トピック
40 分
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Create variations of a rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business...
Creating a case from email
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モジュール
Creating a case from email
2 トピック
20 分
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.