Search
Adding framework components to a solution
-
チャレンジ
Adding framework components to a solution
8 タスク
45 分
-
The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Adding optional actions to a workflow for BAs
-
チャレンジ
Adding optional actions to a workflow for BAs
2 タスク
10 分
-
GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Applying advanced automation techniques and best practices
-
チャレンジ
Applying advanced automation techniques and best practices
5 タスク
35 分
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...
Approving work for BAs
-
チャレンジ
Approving work for BAs
5 タスク
20 分
-
In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...
Routing work to users for BAs
-
チャレンジ
Routing work to users for BAs
2 タスク
15 分
-
In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...
Designing a Case Life Cycle for BAs
-
チャレンジ
Designing a Case Life Cycle for BAs
8 タスク
40 分
-
GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...
Communicating with users for BAs
-
チャレンジ
Communicating with users for BAs
3 タスク
20 分
-
During DCO sessions with GoGoRoad stakeholders, it has become apparent that consistent messaging and timely communication are two of the biggest...
Creating Personas and Channels for BAs
-
チャレンジ
Creating Personas and Channels for BAs
4 タスク
20 分
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across service...
Sizing a project in App Studio for BAs
-
チャレンジ
Sizing a project in App Studio for BAs
1 タスク
20 分
-
With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...
Skipping a Process based on a business context for BAs
-
チャレンジ
Skipping a Process based on a business context for BAs
2 タスク
10 分
-
Payments for roadside assistance requests are covered for customers who have opted for the higher Gold coverage level. Customers with the Gold...