Search
Applying the advanced features of test automation
-
モジュール
Applying the advanced features of test automation
4 トピック
25 分
All Products -
Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...
Designing a mobile app experience
-
モジュール
Designing a mobile app experience
2 トピック
25 分
-
Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
-
モジュール
Designing UI for multiple devices
3 トピック
30 分
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Configuring common phrases for agents
-
モジュール
Configuring common phrases for agents
1 トピック
10 分
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Szenariobasierte Test-Cases erstellen und ausführen
-
モジュール
Szenariobasierte Test-Cases erstellen und ausführen
2 トピック
25 分
-
Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...
Customizing the customer service user interface
-
モジュール
Customizing the customer service user interface
2 トピック
15 分
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
DevOps
-
モジュール
DevOps
5 トピック
50 分
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Generating test coverage reports
-
モジュール
Generating test coverage reports
4 トピック
25 分
All Products -
This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...
Guiding a customer service agent with dialogs
-
モジュール
Guiding a customer service agent with dialogs
2 トピック
15 分
-
Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.
Managing roles and users in Deployment Manager
-
モジュール
Managing roles and users in Deployment Manager
3 トピック
17 分
All Products -
In this module, you learn about the following aspects of Deployment Manager:
- Using the privileges that control access to the features available on...