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Basic robotic automations

Building a Data Model for Business Architects

Capturing and presenting data

Components

Configuring a dashboard

Configuring chat queues and routing

  • モジュール

    Configuring chat queues and routing

    5 トピック

    40 分

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

Creating a data relationship

Creating and setting application variables

Creating Customer Service data sources

  • モジュール

    Creating Customer Service data sources

    1 トピック

    10 分

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

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