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Leveraging reports in the contact center
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チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Linking Cases and Case Types in Constellation applications
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チャレンジ
Linking Cases and Case Types in Constellation applications
4 タスク
35 分
Pega Platform '23 -
During the application design phase, the business stakeholders for Sweet Life determined the need to establish relationships between Cases. For...
Localizing a UI form
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チャレンジ
Localizing a UI form
3 タスク
45 分
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GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.
Use the Localization wizard to localize the New vendor...
Merging rule branches using the Merge pipeline
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チャレンジ
Merging rule branches using the Merge pipeline
7 タスク
15 分
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You are the PegaGP Release Manager and an Application Developer for the PegaGP application.
As the Release Manager, you are responsible for managing...
Performing Pega scenario testing
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チャレンジ
Performing Pega scenario testing
2 タスク
15 分
Pega Platform 8.7 -
A member service representative needs to perform the following actions for an Assistance Request application:
- Add a new household using the
Performing Pega unit testing
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チャレンジ
Performing Pega unit testing
3 タスク
15 分
Pega Platform 8.7 -
For an Assistance Request case, when users enter the make of a vehicle, one or more associated vehicles are displayed in the Vehicle list. Users...
Refining an Agile Workbench backlog
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チャレンジ
Refining an Agile Workbench backlog
5 タスク
30 分
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Running application-level test coverage
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チャレンジ
Running application-level test coverage
2 タスク
10 分
Pega Platform 8.7 -
As an application developer, capture the test coverage of your Pega Platform™ application. Test coverage metric can be used to understand if there are...
Running Pega Customer Decision Hub setup wizard
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チャレンジ
Running Pega Customer Decision Hub setup wizard
4 タスク
45 分
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Setting a visibility condition for form content
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チャレンジ
Setting a visibility condition for form content
1 タスク
5 分
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The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...