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Pega Customer Decision Hub Foundation

Pega Customer Service Case Management Edition

  • ミッション

    Pega Customer Service Case Management Edition

    2 モジュール

    3 チャレンジ

    1時間 30 分

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • ミッション

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 チャレンジ

    1時間 30 分

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Implementing and deploying Pega Care Management

    • モジュール

      Implementing and deploying Pega Care Management

      6 トピック

      55 分

      Pega Care Management 8.7 Visible to: All users
    • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

    Service requests

    Configuring business conditions

    Creating a new service request

    Use Case - Creating a new contact policy

    • チャレンジ

      Use Case - Creating a new contact policy

      2 タスク

      1時間

      Visible to: All users
    • The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...

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