Search
24.1 Release notes
-
モジュール
24.1 Release notes
2 トピック
25 分
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Access control
-
モジュール
Access control
5 トピック
1時間 5 分
-
Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.
Application security
-
モジュール
Application security
2 トピック
30 分
-
Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.
Best practices for keeping your Pega applications running smoothly
-
モジュール
Best practices for keeping your Pega applications running smoothly
3 トピック
25 分
-
Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...
Creating a case from email
-
モジュール
Creating a case from email
2 トピック
20 分
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Email bot cases and responses
-
モジュール
Email bot cases and responses
2 トピック
25 分
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
-
モジュール
Email Manager portal
6 トピック
55 分
-
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Intelligent routing
-
モジュール
Intelligent routing
4 トピック
1時間
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Inviting users to an application
-
モジュール
Inviting users to an application
1 トピック
10 分
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Managing application access
-
モジュール
Managing application access
2 トピック
25 分
-
Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...