Search
Intelligent routing
-
モジュール
Intelligent routing
4 トピック
1時間
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Inviting users to an application
-
モジュール
Inviting users to an application
1 トピック
10 分
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Managing application access for Business Architects
-
モジュール
Managing application access for Business Architects
2 トピック
30 分
-
User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Managing Case relationships for the Business Architect
-
モジュール
Managing Case relationships for the Business Architect
3 トピック
40 分
-
As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...
Managing concurrent Case access
-
モジュール
Managing concurrent Case access
1 トピック
15 分
-
Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...
Managing roles and users in Deployment Manager
-
モジュール
Managing roles and users in Deployment Manager
3 トピック
17 分
All Products -
In this module, you learn about the following aspects of Deployment Manager:
- Using the privileges that control access to the features available on...
Monitoring the Deployment Manager pipelines
-
モジュール
Monitoring the Deployment Manager pipelines
3 トピック
20 分
-
In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Organization records
-
モジュール
Organization records
3 トピック
25 分
-
Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...
Parallel processing
-
モジュール
Parallel processing
4 トピック
40 分
-
Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...
Pausing and resuming Case processing
-
モジュール
Pausing and resuming Case processing
1 トピック
15 分
-
Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...