Search
Leveraging reports in the contact center
-
チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
-
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Populating sample data using Monte Carlo data sets
-
チャレンジ
Populating sample data using Monte Carlo data sets
5 タスク
20 分
-
The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...
Queuing a task for background processing
-
チャレンジ
Queuing a task for background processing
1 タスク
30 分
-
To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...
Refining an Agile Workbench backlog
-
チャレンジ
Refining an Agile Workbench backlog
5 タスク
30 分
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Running Pega Customer Decision Hub setup wizard
-
チャレンジ
Running Pega Customer Decision Hub setup wizard
4 タスク
45 分
-
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Setting up data ingestion
-
チャレンジ
Setting up data ingestion
7 タスク
40 分
-
The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...