Routing Assignments to users

Assign responsibility for completing a task to one or more users.

Beginner

Case Management

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Identify the value of assigning and routing tasks to users

Differentiate between a user and a work queue

Route tasks to one or more users

Disponível nas seguintes missões:

Low-Code App Builder v1 Case Management Foundation v1

Tópicos

Routing work

15 min

Assigning tasks to users

5 min

Assigning users automatically at run time

5 min

Quiz do módulo

10 min