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Module

Routing assignments to users

1 Topic

25 mins

Visible to all users
Beginner Pega Platform 8.6 Case Management English

Assign responsibility for completing a task to one or more users.

After completing this module, you should be able to:

Identify the value of assigning and routing tasks to users
Differentiate between a user and a work queue
Route tasks to one or more users

Available in the following missions:

Low-Code App Builder Case Management Foundation

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