Module

Routing Assignments to users

Archived

3 Topics

35 mins

Visible to: All users

Applies to: Pega Platform

Assign responsibility for completing a task to one or more users.

Beginner

Case Management

English

After completing this module, you should be able to:

Identify the value of assigning and routing tasks to users

Differentiate between a user and a work queue

Route tasks to one or more users

Low-Code App Builder v1

Case Management Foundation v1

Routing work

15 mins

Assigning tasks to users

5 mins

Assigning users automatically at run time

5 mins

Module Quiz

10 mins

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