Search
Full Case Views
-
Module
Full Case Views
1 Topic
25 mins
-
Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Gaining insight into business efficiency
-
Module
Gaining insight into business efficiency
2 Topics
25 mins
-
Design reports to analyze Case data and provide insight into processes and workflows.
Grouping fields in Views
-
Module
Grouping fields in Views
1 Topic
10 mins
-
Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).
Monitoring your contact center with Insights
-
Module
Monitoring your contact center with Insights
2 Topics
15 mins
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega case management for designers
-
Module
Pega case management for designers
10 Topics
1 hr 50 mins
-
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Constellation design system
-
Module
Pega Constellation design system
2 Topics
30 mins
-
This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega Low-Code App Factory introduction
-
Module
Pega Low-Code App Factory introduction
2 Topics
22 mins
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega UX solution advantages
-
Module
Pega UX solution advantages
7 Topics
1 hr 30 mins
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
Module
Pega UX solutions
4 Topics
1 hr
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Adding dynamic functionality to a button
-
Challenge
Adding dynamic functionality to a button
2 Tasks
10 mins
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...