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Using RBAC to organize and manage access to case attachments
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Challenge
Using RBAC to organize and manage access to case attachments
4 Tasks
30 mins
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Applicants for an open position at TGB must submit a resume as part of the application process. To ensure the security of resumes attached to a...
Running Pega Customer Decision Hub setup wizard
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Challenge
Running Pega Customer Decision Hub setup wizard
4 Tasks
45 mins
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Setting up data ingestion
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Challenge
Setting up data ingestion
7 Tasks
40 mins
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Use Case - Adding a new property to an existing entity
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Challenge
Use Case - Adding a new property to an existing entity
2 Tasks
15 mins
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After conducting a gap analysis, the project team identified the need to create a new property in the subscription entity: PreToPostPropensity. The...
Use Case - Configuring 1:1 Always-on outbound schedule
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Challenge
Use Case - Configuring 1:1 Always-on outbound schedule
2 Tasks
15 mins
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use. The team...
Use Case - Creating a file output template
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Challenge
Use Case - Creating a file output template
2 Tasks
15 mins
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.
At this...
Use Case - Creating a new clickstream summary
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Challenge
Use Case - Creating a new clickstream summary
2 Tasks
30 mins
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The technical team has successfully developed the infrastructure for streaming web activity data, and the Pega Customer Decision Hub™ application...
Use Case - Creating a new contact policy
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Challenge
Use Case - Creating a new contact policy
2 Tasks
1 hr
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The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...
Use Case - Creating an external SMS treatment and action flow
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Challenge
Use Case - Creating an external SMS treatment and action flow
2 Tasks
30 mins
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In the initial phase of the project, the U+ Comms technical team plans to send a single SMS message to its subscriptions. The team wants to create an...
Use Case - Data mapping workshop
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Challenge
Use Case - Data mapping workshop
2 Tasks
5 mins
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The project is about to commence, and U+ Comms needs to confirm whether the 1:1 communications data model is compatible with its existing data model.
...