Search
Access control
-
Module
Access control
5 Topics
1 hr 5 mins
-
Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.
Accessibility foundations
-
Module
Accessibility foundations
4 Topics
50 mins
-
Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.
For Dragon Naturally Speaking users, leverage...
Accessibility in your project plan
-
Module
Accessibility in your project plan
5 Topics
1 hr 5 mins
-
Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Supporting agents with help content
-
Module
Supporting agents with help content
5 Topics
30 mins
-
Learn how to create help content using Pega Knowledge™. The help content is available to all customer service agents and can be directly associated...
Achieving better results with Pega Sales Coach
-
Module
Achieving better results with Pega Sales Coach
1 Topic
10 mins
-
Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Gaining insight into business efficiency
-
Module
Gaining insight into business efficiency
2 Topics
25 mins
-
Design reports to analyze Case data and provide insight into processes and workflows.
Enabling accessibility features in applications
-
Module
Enabling accessibility features in applications
1 Topic
20 mins
-
In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Activities
-
Module
Activities
2 Topics
25 mins
-
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Activities and Automations
-
Module
Activities and Automations
3 Topics
35 mins
-
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...
Adapters
-
Module
Adapters
5 Topics
30 mins
-
There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...