Search
Advanced Buddy features
-
Module
Advanced Buddy features
5 Topics
45 mins
Pega Knowledge Buddy '24.1 -
In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data sources, how to update...
Application security
-
Module
Application security
2 Topics
30 mins
-
Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.
Managing application access
-
Module
Managing application access
2 Topics
25 mins
-
Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...
Application migration
-
Module
Application migration
3 Topics
30 mins
-
An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Application Rulesets
-
Module
Application Rulesets
3 Topics
35 mins
-
Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
-
Module
Application versioning
1 Topic
15 mins
-
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Applying NLP for Case classification
-
Module
Applying NLP for Case classification
1 Topic
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Inviting users to an application
-
Module
Inviting users to an application
1 Topic
10 mins
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Building the customer analytical data model
-
Module
Building the customer analytical data model
9 Topics
1 hr 55 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
Module
Building the Customer Insights Cache
9 Topics
1 hr 45 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...